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Field service engineer

Manufacturing electronics

Permanent

Barendrecht

Deadline has passed

The Company

XYZprinting is a leading global provider of comprehensive 3D printing solutions and is now moving decisively into industrial additive manufacturing as well to support professional manufacturers.

 

XYZprinting is part of New Kinpo Group, a major electronic manufacturing conglomerate, with a turnover of $36 billion annually and more than 8.500 engineers in R&D. Much of its 3D printer production happens in Thailand, while its sales and marketing operations are largely run out of The Netherlands. With nearly two decades of design and manufacturing experience, New Kinpo Group is a recognised manufacturer of many of today’s printers for both personal and commercial use.

 

The Role

The Field service engineer reports into the manager field service.

You will do the field services for desktop 3D printing and Industrial Additive Manufacturing devices.

You install, maintain, repair and troubleshoot complex industrial 3D printers at customer sites, beside this you are also a competent and reliable partner for customers when you provide system introduction and customer basic trainings.

Along with your communicative personality, which enables you to deal with customers in a confident manner, you have a proactive and structured approach and the ability to keep a cool head even in critical circumstances.

 

Main Tasks

  • Installation, maintenance and repair of printers
  • Documentation of technical solutions and providing in internal knowledge base
  • Responsibility for the completeness of spare parts inventory
  • Identify the needs of local customers
  • Continuous improvement of the knowledge of the product portfolio for hardware and software
  • Conduction of various demonstrations and product trainings for customers and partners
  • Stock management

Requirements

  • A completed relevant MTS-4 education
  • Minimum 1 year experience as Field Service Engineer for IT equipment
  • You have knowledge of the mechanics of hardware Products
  • Service and customer oriented
  • Good command of English (in speaking and writing), command of Dutch and French are advantageous (Mandarin is a plus)
  • Valid EU driver’s license required and a car
  • Willingness to travel 40%

 

Offer

25 holidays, extensive knowledge about 3D printing industry, quarterly team bonus

 

Interested?

Please send your CV, availability and remuneration requirements to cv@xentys.nl.

Additional information can be obtained from Kar-Tin Tang, tel. +31.70.2400414.

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